FAQ

1. How Long Are Shipping Times?

Your product will take about 1-5 business for processing and 1-5 business days for delivery. Each order will come with a tracking order located in your email after placing your order. 

2. What's your return policy?

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we'll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it. 

3. Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package then please go ahead and do one of the 3 things: recycle it, donate it, or enjoy it.

4. What happens if I receive the wrong item?

If there's an issue please let us know. If it's the wrong size, wrong order, defection or otherwise not exactly what you wanted - then simply notify us, and we'll give you a refund. You wont be asked to ship the product back to us.

5. Do you offer exchanges?

No we do not offer exchanges. However, if for any reason you don't get the exact product you expected, just let us know and we'll give you a new one.